Email is the only channel. workoptionalpath@gmail.com
We answer within one business day, usually sooner.
There is no phone number and no live chat. This is a written service run by a small operation, and email keeps it that way. If you are considering the audit and have a question first, ask. Questions before purchase are welcome and are answered by a person.
If you have bought and something has gone wrong, write before contacting your card issuer. Nearly everything is resolved the same day.